General Questions

Learn more about Platinum Pro Wash and our services

We offer professional pressure washing for roofs, driveways, patios, exterior house washing, concrete surfaces, and solar panel cleaning. We handle both residential and commercial properties.

Most pressure washing services are priced at $3-5 per square meter. Solar panel cleaning has special tiered pricing:

1-10 panels: $150
10-20 panels: $200
20-30 panels: $250

You can request a free quote by filling out our online form on the Quote page, calling us at (+61) 455 425 525, or emailing [email protected]. We respond to all quote requests within 24 hours.

We proudly service residential and commercial properties throughout the Gippsland region, including Warragul and all surrounding areas within a 150km radius. Contact us with your specific location to confirm coverage.

Yes! Our team is trained to use the correct pressure levels and techniques for different surfaces. We adjust our methods based on whether we're cleaning delicate roof tiles, tough concrete, painted surfaces, or solar panels to ensure safe and effective cleaning without damage.

We're available Sunday through Friday, 9AM to 9PM. Contact us during these hours for immediate assistance or submit a quote request anytime through our website.

Service & Process Questions

Understanding how our pressure washing process works

Job duration varies based on size and scope. A typical driveway takes 1-2 hours, a house exterior might take 3-4 hours, and roof cleaning can take 2-5 hours depending on size. We'll provide an estimated timeframe with your quote.

While it's not required for you to be home during the entire service, we recommend being available at the start and end. This allows us to discuss any specific concerns beforehand and walk you through the completed work afterward.

We use eco-friendly, biodegradable cleaning solutions when necessary. For most surfaces, high-pressure water alone is sufficient. When additional cleaning power is needed (like for heavy mold or stains), we only use environmentally safe products that won't harm your property, plants, or pets.

Minimal preparation is needed:

Move vehicles from driveways if applicable
Remove or secure outdoor furniture and decorations
Close all windows and doors
Ensure we have access to an outdoor water tap
Clear the area of toys, equipment, or valuable items

We take great care to protect your landscaping. We use eco-friendly cleaning solutions and can cover or water down plants before and after cleaning. Our team is trained to work around gardens safely without causing damage.

It depends on the surface and environmental factors. Generally, driveways and patios benefit from annual cleaning, house exteriors every 1-2 years, roofs every 2-3 years, and solar panels every 6-12 months for optimal efficiency. We can provide personalized recommendations based on your property.

Payment & Booking Questions

Information about payment methods and scheduling

We accept all major payment methods including cash, bank transfer, and credit/debit cards. Payment is due upon completion of the service, and we'll provide you with a detailed invoice.

No call-out fees! Our pricing is transparent and based purely on the service area at $3-5 per square meter (or fixed pricing for solar panels). What we quote is what you pay.

Absolutely not. We believe in transparent pricing. The quote we provide includes everything - labor, equipment, cleaning solutions, and any other costs. You'll know exactly what to expect before we start.

First, request a quote through our website or by calling us. Once you approve the quote, we'll work with you to schedule a convenient time. We offer flexible scheduling to accommodate your availability.

Yes, we understand that plans change. Please contact us as soon as possible if you need to cancel or reschedule. We appreciate advance notice so we can adjust our schedule accordingly.

Yes, we are fully insured for your peace of mind. Your property is protected, and we take every precaution to ensure safe, damage-free cleaning.

Frequently Asked Questions

General Questions

Service & Process Questions

Payment & Booking Questions

Still Have Questions?